Frameworks and Tools Archives

You’re Not Just Solving User Problems

Frameworks and Tools, Prioritization, Product Discovery

I regularly ask product people how they choose what to develop. Today, an increasingly popular answer is “we focus on the most important user problems”, or its more modern cousin “we prioritize opportunities”. Underlying these answers is a classic model that asserts that product development has to start with mapping out and prioritizing customer problems, […]

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What Does Generative AI Mean For Product Development?

Frameworks and Tools, PM Role and Skills

If you’re a product person Generative AI should be firmly on your radar, not least because some think that it will replace you soon. Hyperbole aside, it’s very reasonable to assume Gen-AI will affect, maybe transform, product development. But what’s going to change? And are there any downsides? As this is a very new technology,

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Planning With Outcome Roadmaps

Frameworks and Tools, Roadmaps and Planning

As I’m writing this, the dreaded yearly planning cycle is just around the corner and the debate over roadmaps is surfacing once more. On one hand it’s clear that classic roadmaps that show releases on a timeline create both high planning overhead and high waste. On the other hand, attempts to construct roadmaps around outcomes

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On GenML, Artifacts, and Product Management

Frameworks and Tools, PM Role and Skills

The latest wave of GenML tools is truly remarkable. I believe all creative work is going to be impacted, including product management. But in what way? One answer is already on offer. In recent months Twitter and LinkedIn have been flooded with “definitive” lists of ChatGPT prompts designed to produce product artifacts: Objectives and Key

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NPS – Helpful or Harmful? (part 2)

Anti-Patterns, Frameworks and Tools

Many companies consider the Net Promoter Score their most important customer metric. In the first article in the series we saw how NPS, created 20 years ago, grew in popularity and turned into the default tool to measure customer-sentiment and to collect customer feedback. But many experts doubt that NPS is indeed the right tool

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Net Promoter Score – Helpful or Harmful? (part 1)

Anti-Patterns, Frameworks and Tools

NPS has gained a status of one-metric-that-matters that it likely doesn’t deserve. Here’s some of the untold story of NPS.

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How Much Product Discovery Is Enough?

Frameworks and Tools, Product Discovery

A common question I get is when it is ok to stop validating a product idea and switch to delivery. It’s a natural question given the pressure product teams face to execute and launch. It’s also an important question. If we stop too early we may end up launching a bad idea (we’ve all been

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ICE Scores – All You Need to Know

Frameworks and Tools, Prioritization

UPDATE: An expanded version of this article is available as a free eBook: ICE Prioritization Done Right ICE (Impact, Confidence, Ease) is a popular idea prioritization method that has lately been getting some bad press. Some people openly warn against it as the worst thing you can do to your product. In this article I’ll explain

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Self-Test: Analyze Your Company Culture

Frameworks and Tools, Product Operating Model

When I talk to product teams and company leaders, one challenge comes up more than anything else: the mindset of the company. It seems that even in the 21st century many people feel that their companies are too top-down, sales-driven, output-focused, and traditional. This is a far-reaching problem. I see it in old businesses looking

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Breaking The Walls Between Business and Agile Teams

Frameworks and Tools, PM Role and Skills, Product Operating Model

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. The team is forever busy with engineering and design projects (some visible and some well hidden), while business-critical projects are dragging on at a snail’s pace. When a long-awaited product or

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