Frameworks and Tools Archives

Beyond Productivity: Gen-AI’s Deeper Use Cases

By now you must have heard an awful lot about how gen-AI will “10X” tech workers’ productivity and massively cut development costs. This promise is music to the ears of executives and tech-eutopians, but currently is not backed by any rigorous research (most of the evidence comes from coding competitions and reported usage — mostly […]

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Prioritization Techniques Compared — Part 1

Frameworks and Tools, Prioritization, Product Management

Prioritization is the process of choosing which ideas/bets to invest in and which to postpone or park. It entails two cognitively-hard tasks: 1) evaluating the merit of each idea, and 2) comparing multiple ideas and choosing an order of precedence. If that’s not difficult enough, prioritization decisions are often a flash point of debate and

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You’re Not Just Solving User Problems

Frameworks and Tools, Prioritization, Product Discovery

I regularly ask product people how they choose what to develop. Today, an increasingly popular answer is “we focus on the most important user problems”, or its more modern cousin “we prioritize opportunities”. Underlying these answers is a classic model that asserts that product development has to start with mapping out and prioritizing customer problems,

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What Does Generative AI Mean For Product Development?

Frameworks and Tools, PM Role and Skills

If you’re a product person Generative AI should be firmly on your radar, not least because some think that it will replace you soon. Hyperbole aside, it’s very reasonable to assume Gen-AI will affect, maybe transform, product development. But what’s going to change? And are there any downsides? As this is a very new technology,

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Planning With Outcome Roadmaps

Frameworks and Tools, Roadmaps and Planning

As I’m writing this, the dreaded yearly planning cycle is just around the corner and the debate over roadmaps is surfacing once more. On one hand it’s clear that classic roadmaps that show releases on a timeline create both high planning overhead and high waste. On the other hand, attempts to construct roadmaps around outcomes

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On GenML, Artifacts, and Product Management

Frameworks and Tools, PM Role and Skills

The latest wave of GenML tools is truly remarkable. I believe all creative work is going to be impacted, including product management. But in what way? One answer is already on offer. In recent months Twitter and LinkedIn have been flooded with “definitive” lists of ChatGPT prompts designed to produce product artifacts: Objectives and Key

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NPS – Helpful or Harmful? (part 2)

Anti-Patterns, Frameworks and Tools

Many companies consider the Net Promoter Score their most important customer metric. In the first article in the series we saw how NPS, created 20 years ago, grew in popularity and turned into the default tool to measure customer-sentiment and to collect customer feedback. But many experts doubt that NPS is indeed the right tool

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Net Promoter Score – Helpful or Harmful? (part 1)

Anti-Patterns, Frameworks and Tools

NPS has gained a status of one-metric-that-matters that it likely doesn’t deserve. Here’s some of the untold story of NPS.

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How Much Product Discovery Is Enough?

Frameworks and Tools, Product Discovery

A common question I get is when it is ok to stop validating a product idea and switch to delivery. It’s a natural question given the pressure product teams face to execute and launch. It’s also an important question. If we stop too early we may end up launching a bad idea (we’ve all been

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ICE Scores – All You Need to Know

Frameworks and Tools, Prioritization

UPDATE: An expanded version of this article is available as a free eBook: ICE Prioritization Done Right ICE (Impact, Confidence, Ease) is a popular idea prioritization method that has lately been getting some bad press. Some people openly warn against it as the worst thing you can do to your product. In this article I’ll explain

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