Product Operating Model

What makes the best product companies different, and how to to build a product organization that creates high-impact products at speed in the face of uncertainty

Embracing Uncertainty: A Modern Take On Strategy, Goals, and Roadmaps

Product Operating Model, Product Stategy, Roadmaps and Planning

We all strive for certainty — if we do X, Y will happen. Certainty is comforting; it allows us to operate without fear, doubt, or having to think too much. Many of the processes your company employs, especially strategy, roadmap, and project planning, are meant to create certainty — Here’s what we need to do […]

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Adopting Evidence-Guided Development in Your Org

Product Discovery, Product Operating Model

This is an excerpt from my book, Evidence-Guided: Creating High Impact Products in the Face of Uncertainty. While the chapter references the GIST Model (Goals, Ideas, Steps, Tasks), the methods described can be used broadly. Switching to an evidence-guided mode of work is rarely easy. The people developing the product and influencing it have to

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How To Learn From FAANG

Product Operating Model

There’s a popular notion that we should copy the playbooks of the most successful tech companies, aka Big Tech. The most obvious sources of inspiration are the FAANG companies: Facebook, Apple, Amazon, Netflix, and Google. So you may be told to Work Backwards like Amazon, use OKRs and 20% projects like Google, or organize according to

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3 Vital Techniques to Work Better with Stakeholders

PM Role and Skills, Product Operating Model

Working with stakeholders can be tough. Whether it’s sales, marketing, PR, legal, or finance, these folks tend to have strong opinions about the product, and they are often more senior or more influential than you. They certainly are better at negotiation, escalation, and corporate politics. Your company is probably not offering good tools to deal with

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